WG8 App accepts adults aged 18 and over who play for themselves from Bangladesh, provided online gambling is permitted for them under applicable local law. Your data is held to run the account and verify identity, and this page sets out those conditions in plain English.
POLICY IN PLAIN TERMS
Age, Location and Law in Bangladesh
WG8 App keeps two things apart: our own account terms, and the law of Bangladesh, which we do not control. Online gambling rules here are set through official government notices, so the position can shift.
What we can state plainly is this: you must be 18 or older, you must act for yourself rather than for a friend or a family member, and online gambling must be permitted for you under applicable local law. Access therefore depends on you confirming a few facts. You register with your own name, mobile number and wallet, and you keep one account.
We may ask for a photo ID or a selfie before your first payout, which is also how we protect you if someone tries to use your bKash balance. The same conditions apply whether you open a live casino table or a cricket market on our sportsbook. Accounts that fail the check are closed, and any balance is handled under our published terms.
Read the four notes below before you sign up. They cover what the rule is, how we apply it, what you should check yourself, and where to send a question. Nothing on this page is legal advice and nothing here replaces the law itself. If you need the current position, check official government notices rather than any gambling page, ours included.
The rule as it stands
You need to be 18 or older, staking your own money, and located somewhere online gambling is permitted under applicable local law. Anything outside that line is not something we can accept.
How we apply it
We check age and identity at registration and again before your first payout. Duplicate accounts, borrowed wallets and accounts opened for somebody else are closed once our team finds them.
What you should check
Confirm your own eligibility and read the current government notice on online gambling in Bangladesh. Rules change, so check them again if a few months have passed since you last looked.
Where to send questions
Write to [email protected] or leave a message on our /contact/ page. Include your account number so the team can pull the right record and answer you in English.
LEGAL HELP DESK
Ask Us About Your Account Terms
Most legal questions are really account questions: eligibility, a verification document, or a closure. Our local support team handles those in English by email and through the contact form, seven days a week between 10:00 and 22:00 Bangladesh time. You do not need to retell your whole history.
Give us the account number and the specific point you want checked, and we will point to the clause or step that applies.
Email support
Send your question to [email protected] from the address registered on your account. We reply in English, usually within a few hours during support hours, and quote the clause we relied on.
Contact form
The form at /contact/ takes account complaints, data requests and closure requests. Pick the topic so your message reaches the right desk instead of waiting in a general queue.
Verification desk
If a document was rejected, reply on the same email thread with a clearer photo. Our verification team rechecks the file and tells you exactly which detail did not match.
YOUR DATA RIGHTS
How WG8 App Handles Your Data
Your name, mobile number, wallet details and ID scans sit in our account system for two reasons: to run your account and to meet identity rules. We do not sell that data and we do not hand it to other gambling brands. Inside the company, access is limited to staff working your case, and each lookup is logged.
Cookies on WG8 App do the simpler job of keeping you signed in and remembering your language, and you can clear them from your browser whenever you like.
What we keep
Account details, deposit and withdrawal records, game history and verification documents. Transaction records stay for as long as accounting and identity rules require, then they are removed.
Who can see it
Only staff who need the record to answer you, verify a payout or meet a legal duty. Every internal lookup is logged against the employee who opened it.
Your requests
Ask for a copy of your data, a correction, or account closure through /contact/. Closure removes your profile and login; records we must keep stay archived and are never used for marketing.
Verification timing
Nothing is paid out on an unverified account, so send the document early.
COMMON LEGAL QUESTIONS
Questions About Rules and Access
These are the points our inbox gets most often about terms, eligibility and data. Read them before you register, and if your own case is not covered, send it to the team with your account number so we can answer it properly.
Who can open a WG8 App account?
Adults of 18 or older who act for themselves and are permitted to gamble online under applicable local law. We ask for your own mobile number and wallet, with one account per person.
Is online gambling legal in Bangladesh?
The rules come from official government notices and they can change. We cannot give legal advice, so read the current notice yourself before you deposit, and ask us if something is unclear.
What happens to my data if I close my account?
We remove your profile, login details and marketing preferences. Transaction and identity records are kept for the period accounting and verification rules require, then deleted. Request closure through /contact/.
Do you accept players from outside Bangladesh?
Our terms are written for Bangladesh, and access depends on applicable local law where you are. If you move abroad, tell support before you keep playing so we can confirm whether the account stays open.
How do I complain about a closed account?
Email [email protected] with your account number and the reason you were given. A supervisor reviews closure decisions, and you get a written reply in English explaining the outcome.
Why do you need my ID before a withdrawal?
Identity checks confirm that the person being paid is the account holder. We cannot release funds without a matching document, so send a clear photo early rather than on payout day.